New Aged Care Single Quality Framework


From 1 July 2019, approved providers of Commonwealth funded aged care will be assessed against a new set of Aged Care Quality Standards. Here’s what approved providers need to know.

This training brochure applies to ‘approved providers’ of Commonwealth funded residential care, home care and flexible care in the form of short-term restorative care.

Quality of Care Amendment (Single Quality Framework) Principles 2018 (Cth)

The Quality of Care Amendment (Single Quality Framework) Principles 2018 (Cth) (the Amending Principles) will amend the Quality of Care Principles 2014 (Cth) (the Principles) on 1 July 2019.

Overview

By way of overview, the Amending Principles will introduce a new set of Aged Care Quality Standards (Quality Standards) which will apply to approved providers of Commonwealth funded residential care, home care and flexible care in the form of short-term restorative care (approved providers).

Importantly, approved providers will be assessed against the Quality Standards and must be able to provide evidence of their compliance with the Quality Standards from 1 July 2019.

To assist approved providers to comply with the new Quality Standards from 1 July 2019, we have incorporated the Amending Principles early, as part of the May 2019 legislative update. The new changes brought about by the Quality Standards are discussed below.

What are the new Quality Standards?

Approved providers will be aware that at present, there are 4 sets of quality standards depending on the type of aged care service being delivered. These are the:

  • Accreditation Standards;
  • Home Care Standards;
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards; and
  • Transition Standards.

It is important to note that the new Quality Standards will replace the 4 sets of standards listed above (current standards), however approved providers will continue to be assessed against the current standards until 30 June 2019.

The purpose of the Quality Standards is to focus on outcomes for consumers and to reflect the level of care and services the community can expect from approved providers.

The Quality Standards are comprised of 8 individual standards being:

  • Standard 1. Consumer dignity and choice
  • Standard 2. Ongoing assessment and planning with consumers
  • Standard 3. Personal care and clinical care
  • Standard 4. Services and supports for daily living
  • Standard 5. Organisation’s service environment
  • Standard 6. Feedback and complaints
  • Standard 7. Human resources
  • Standard 8. Organisational governance

In short, each of the Quality Standards is expressed in three different ways being:

  • a statement of outcome for the consumer
  • a statement of expectation for the organisation
  • organisational requirements to demonstrate that the standard has been met.

Approved providers should familiarise themselves with the 8 Quality Standards set out in full in the NATIONAL – Aged Care – Quality of Care Principles module.

Conclusion

While approved providers will continue to be assessed against the current standards until 30 June 2019, we recommend that approved providers update their systems, policies and practices to align with the new Quality Standards set out in full in the NATIONAL – Aged Care – Quality of Care Principles module to ensure compliance by 1 July 2019.

Contact

For further information please contact the Law Compliance team:

Phone: 1300 862 667

Email: info@lawcompliance.com.au