New ‘Engagement Strategy’ Requirements for SA Public Hospitals


The Health Care (Engagement Strategies) Variation Regulations 2019 (SA) have prescribed new content requirements for ‘engagement strategies’ Here’s what South Australian public hospitals need to know.

This training brochure applies to all public hospital subscribers.

Health Care (Engagement Strategies) Variation Regulations 2019 No.166 (SA)

The Health Care (Engagement Strategies) Variation Regulations 2019 No.166 (SA) (the Variation Regulations) commenced on 1 July 2019 and have amended the Health Care Regulations 2008 (SA) (the Regulations).

Background

Section 33A of the Health Care Act 2008 (SA) (the Act) requires governing boards of hospitals incorporated under the Act to develop and publish a clinician engagement strategy (CES) and a consumer and community engagement strategy (CACES). The Variation Regulations have inserted new regulation 7A into the Regulations, which sets out the prescribed requirements for each of the strategies. The requirements are summarised below.

Governing boards of incorporated hospitals – requirements for engagement strategies

The CES must include the following:

  • objectives of the strategy;
  • outline of how it will contribute to the achievement of the board’s functions and how consultation with health professionals will be conducted (including an outline of key issues forming the basis of consultation);
  • outline of how information gathered from consultation will be used to better consultation with health professionals and how the effectiveness of consultation will be measured and publicly reported;
  • outline of the relationship between the CACES, the CES and providers of health services.

The CACES must include the following:

  • objectives of the strategy;
  • outline of how it will contribute to the achievement of the board’s functions and how consultation with health consumers and members of the community will be conducted (including an outline of key issues forming the basis of consultation);
  • outline of how information gathered from consultation will be used to identify and consult with consumers and community members at risk of poor health outcomes, or who may have difficulty accessing health services, and how the effectiveness of consultation will be measured and publicly reported;
  • outline of the relationship between the CACES, the CES and providers of health services.

Both strategies must have regard to national and State strategies, policies, agreements and standards relevant to promoting consultation with health consumers and members of the community about the provision of health services.

Conclusion

The organisation should ensure that their clinician engagement strategy and consumer and community engagement strategy comply with all requirements set out under regulation 7A of the Regulations. Please see the SA – Provision of Public Health Services topic for further information.

Contact

For further information please contact the Law Compliance team:

Phone: 1300 862 667

Email: info@lawcompliance.com.au